IT industry best practice ezine jan 2005

Jan 2005 issue
-EMEA Mkt Observatory
-Service Automation

Sep 2004 issue
- Filling your leadership pipeline
-Big brother - getting the process right
-Big brother questionnaire

June 2004 issue
- Get your customers talking
Spotcheck - does your gun fire blanks?
-Collateral questionnaire

Back issues

e-Xpertise in Industry January 2005

Print version

In this issue . . . .

Feature Article:	Cambashi EMEA Market Observatory - Provisional Results for 2004 : Nick Ballard takes a look at how our predictions from early last year compare to provisional results for 2004 and makes his prediction for 2005
Hot Topic:	Service Automation ! Peter Thorne asks for how much longer will people deliver IT services?
Book Review:	"Who says elephants can't dance?" by Louis V Gerstner Jr is reviewed by Allan Behrens.

Quote for this issue
Anyone who has never made a mistake has never tried
anything new.
Albert Einstein

Notice board

National Manufacturing Week: 7-10 March, Chicago.

SITI: 8-10 March, Madrid.

CeBIT: 10-16 March, Hannover.

Softworld: 16-17 March, Birmingham.

MICAD: 5-7 April, Paris

COFES2005: 14 17 April 2005 in Scottsdale, AZ.,

A full list of industry events can be found at IT industry events on the Cambashi website

Cambashi researches best practice and assists IT suppliers in best practice implementation. For more information on Cambashi services please email info@cambashi.com

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